At work recently, I was tasked with working on the new hire, first 20 day learners guide. This will consist of a copy for General Managers to have to help them facilitate and train the new hires, what to do with them in terms of activities and hands-on learning as well as answers to quizzes. The second copy will be information broken down into days as well as learning checkpoints for the new Team Members to keep and learn from.
After a couple of meetings, we decided we will create a test market first and set up training stores in regions for all new hires to go to to see how the use of proper training procedures work.
Being in the beginning phases we have done the Analysis and know that we need to critique our new hire training program, however, analysis still needs to be done on what all needs to be covered. We have multiple past General Managers who now work as corporate trainers and go to new store openings to train new hires, however there still may be some shortfall in that bleeding into stores that are set in their ways and have been open for many years. As part of the Analysis phase, I am beginning to work in an Advance Auto Parts store part-time. They do not know that I am from corporate as I applied as a walk in. This is not in means to cause anything to the store if they do a poor job, but more just to go in and see what I am taught, and shortfalls and find out thing I wish I would have known earlier or later in the process to get a better and more accurate understanding of what needs to be taught to the new hires.
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